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About Us

Netcom Support was founded in March 2003 in North Vancouver, British Columbia with the goal of being a local friendly computer store that delivers the most excellent shopping and service experience to its clients.

Since its inception, Netcom Support has served various retail customers as well as corporate clients, providing a range of services including sales, maintenance, repair, professional consulting, network services and laptop repairs.

Netcom Support success comes from a well-rounded team of experienced technicians and staff that take every step to ensure customer satisfaction.

We also offer special discounts for students and senior citizens.

 


Testimonials


 


I have been dealing with Netcom Support for just under 10 years. I am more than satisfied with their expert service and the way they do everything possible to accommodate their customers. Mahmood J. is a very sincere person and treats clients with genuine respect at all times. When I am in need of computer services in the future I will continue to deal with Netcom Support.

Sincerely, Art W.

 


Dear Mahamood I wanted to thank you for your superb service over the years. On many occasions I could have lost all my data and you saved it and me. Your equipment prices are fair and you are always quick to help me. I take pleasure in recommending you to anyone searching for an honest and skillful computer technician.

Gail D.
Marriage Commissioner

 


Thank you for your support over the years. I know I am quite a DOWNLOADER and you have gotten me out of many a mess with my Computer.
Also Thank You for your guidance in helping me pick my New Laptop, I love my Asus.

Thanks Again
Janice

 


My computers are the hearth of my business. When one of them doesn't work properly I'm in trouble.
That is why I've been using NetCom Support for the past eight years.
Their service is great, they are very resourceful and they never let me down.
I know I can count on them and they are not afraid to make the extra mile for me.

I recommend them to anyone; they are the best on the North shore.

Pierre
Action Marketing

 


As an instructor and cooperative education coordinator at Capilano University, I spend a good deal of my work day helping students understand the importance of excellent customer service. As a tourism educator, I am keenly aware of how much our industry depends on the attitude and behaviour of our front line staff, and small business owners.

I have been a customer of Netcom Support for over five years. The technical service they have provided to me has been consistent and reliable. Recently, the owner, Mahmood Javadpour, and his staff went above-and-beyond in ensuring that my computer needs were met. As a non-technical person, the support, advice, and opportunity to try different products helped me to feel confident about my purchase, and sure that I would be able to get speed and reliable help if there were challenges after my purchase was complete.

I would like to offer my appreciation for small businesses such a Netcom Support. You have a great business in your neighborhood. I hope that Netcom Support is recognized for the quality of their product, for their outstanding service, and for their excellent employees.

Sincerely,

Christy W.
Instructor, Capilano University